Process
A commitment to clarity, confidentiality, and quality.
My Process & Principles
I believe that a successful partnership is built on clarity, trust, and a shared understanding of values. High-stakes translation demands more than just linguistic skill; it requires a professional, secure, and transparent process from start to finish. This page outlines the workflow and ethical principles that guide every project I undertake.
My Workflow
A Clear Path to a Polished Translation
Inquiry & Analysis
You send me your document(s) and project requirements. I conduct a thorough analysis of the text to understand its complexity, subject matter, and specific context. Based on this, I provide a detailed, no-obligation quote and a clear timeline.
Agreement & Onboarding
Once you approve the quote in writing, the project is officially confirmed. We establish secure channels for file transfer, and I confirm all project parameters, including any specific glossaries or style guides. No work begins without your clear authorisation.
Translation & Deep Work
I perform the core translation, drawing on my specialist knowledge of both the source language and the subject matter of social finance, cooperative governance, and social theory.
Meticulous Review
Every translation undergoes a rigorous multi-stage editing and proofreading process. I review the text for accuracy, clarity, style, and tone to ensure it perfectly captures the nuance and intent of your original document.
Delivery & Invoicing
I deliver the final, polished English translation by the agreed-upon deadline. I then provide a clear, professional invoice detailing the work completed, with standard 30-day payment terms.
Confidentiality & Security
Confidentiality and data security are foundational to my professional practice. All client materials are treated as strictly confidential by default. My digital workflow is designed for security from the ground up.
- Secure Environment: All work is conducted from a private, secure home office on a fully encrypted workstation.
- Robust Access Control: Strong, unique passwords and two-step verification are managed via Bitwarden.
- Encrypted Communications: End-to-end encrypted email (ProtonMail) or client-provided VPNs for sensitive transfers.
- Confidentiality by Design: Client-specific Translation Memories (TMs) are never shared. Bound by CIOL Code of Professional Conduct.
- Professional Protection: Covered by a comprehensive Professional Indemnity insurance policy.
Technology & AI
To deliver both efficiency and the highest quality in a demanding market, I use a professional, AI-assisted workflow. This involves leveraging secure, best-in-class language technologies to support – but never replace – human expertise.
My Ethical Guarantee
- Strict Data Privacy: I use Gemini exclusively within my professional Google Workspace Business Standard account. Inputs are treated as confidential and are never used to train public AI models.
- Human Expertise is Final: Every word is meticulously reviewed, edited, and verified by me. The final translation is always the product of professional judgment and domain expertise.